Product: Oklahoma Natural Gas Residential Gas Supply Clear all filters (19 of 19 reviews match)
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Gas was disconnected in the middle of the week, i had the money, so got on the site and dropped the payment. 1:30 P.M Wednesday. Thursday, still no gas. Called Friday morning at10:00 to see what was taking so long, customer service was polite and let me know that my...
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3.6
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Oklahoma Natural Gas Residential Gas Supply
#1206966
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Oklahoma Natural Gas - Help!!

Well my gas was shut off!! Yes this was my own fault but we are going on almost a month my I have two little girls and I f el horrible that I can’t agford the 350 to get it back on but I My he’s were cut st work and had to diecide between food or gas. If Anyone could help me find a place to help I live in a small town
1.1
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Oklahoma Natural Gas Residential Gas Supply
#1183054
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They was real quick turn gas off but when we paid the bill there was no big *** hurry to get out here and turn our gas on supervisor told us that they can override and get them out there that night and the other told us something else and they said that children was...
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Anonymous
david

No they are not that quick to turn gas off, you got a bill and you knew that it needed to be paid. In other words pay you bill and their would be no problems.

1.0
Woodward, Oklahoma
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Oklahoma Natural Gas Residential Gas Supply
#1167890
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MY HUSBAND WENT OUT AND ONE OF THE MEN TOLD MY HUSBAND THERE WAS A LEAK AND HE HAD TO TURN THE GAS OFF. SOMEONE CAME OUT ON FRIDAY TO FIX IT IS THE SOONEST ANYONE COULD COME OUT. AFTER IT WAS REPAIRED ONG REFUSED TO COME BACK OUT TO TURN IT BACK ON. THEY SAID IT WAS...
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1.0
Product
Oklahoma Natural Gas Residential Gas Supply
I didn't like
  • Response time
  • Lack of communication
  • Did not like at all
#1140861
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My experience with ONG is horrible.They are very stringent and have horrible customer service. I am from California and we have PG&E. They are a great company and understand when things in life just happen. PG&E are always willing to help the customer and always work...
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1.0
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Oklahoma Natural Gas Residential Gas Supply
#1136260
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Called to get services on i was told i had to send in 2 forms of id to an email and they would call back in 24 to 48 hours took them 4 days to call back.When they finally called back on Friday said i had a previous bill from 10 years ago for $100 i needed to pay first....
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1.2
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Oklahoma Natural Gas Residential Gas Supply
#1127168
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Come to find out, there was a gas leak under ground but convenient for ONG, it was on her side, not theirs so she had to habe a plumber come out and run a new gas line and connect to Tyne house and meter. This was fine and dandy since it was on her side, not theirs....
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1.0
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Oklahoma Natural Gas Residential Gas Supply
#1091030
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Oklahoma Natural Gas - Horrible, wait all day, no show. This after waiting 3 days.

Today 8-2-2017, customer service closed, how convenient, for them. No time window, this bites.
2.7
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Product
Oklahoma Natural Gas Residential Gas Supply
#1082809
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We are on automatic payments and have been for many years.Yesterday we received an overdue bill and cutoff notice, so today I tried and tried and tried to call them. Impossible to get thru the menu to actually talk with someone!! VERY VERY FRUSTRAITING. I'm sure, as...
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1.5
Product
Oklahoma Natural Gas Residential Gas Supply
#1071256
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got a notice that ONG needed to change my meter and to call.Called and made appointment but could only pick the day but they assured me I would be called 30 minutes before coming. Moved all other appointments off the day so could be able to come when called. Waited all...
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2.4
Product
Oklahoma Natural Gas Residential Gas Supply
#1066424
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