Product: Oklahoma Natural Gas Residential Gas Supply Clear all filters (12 of 12 reviews match)
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Come to find out, there was a gas leak under ground but convenient for ONG, it was on her side, not theirs so she had to habe a plumber come out and run a new gas line and connect to Tyne house and meter. This was fine and dandy since it was on her side, not theirs....
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1.0
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Oklahoma Natural Gas Residential Gas Supply
#1091030
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We are on automatic payments and have been for many years.Yesterday we received an overdue bill and cutoff notice, so today I tried and tried and tried to call them. Impossible to get thru the menu to actually talk with someone!! VERY VERY FRUSTRAITING. I'm sure, as...
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1.5
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Oklahoma Natural Gas Residential Gas Supply
#1071256
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got a notice that ONG needed to change my meter and to call.Called and made appointment but could only pick the day but they assured me I would be called 30 minutes before coming. Moved all other appointments off the day so could be able to come when called. Waited all...
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2.4
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Oklahoma Natural Gas Residential Gas Supply
#1066424
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Oklahoma Natural Gas - Horrible, wait all day, no show. This after waiting 3 days.

#1082809
2.7
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Today 8-2-2017, customer service closed, how convenient, for them. No time window, this bites.
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Were on private line they will not take over line or run new service to us.They don't want 6 costumers any more. We gave them free use of our line for 29 years. They should give us free line to good paying costumers for 29 Years. Cheap company.Ronald Hall, Enid...
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Anonymous
Anonymous

It's happening in Morris also, can't get a explanation from ONG or Corporation Commission, they each blame the other. This is happening in many locations across the state.My l...

3.1
Product
Oklahoma Natural Gas Residential Gas Supply
#1063735
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May !16th this year , we received a letter from ONG telling us our gas will be shut off in 90 days because my "piivate line" did not pass... "inspection"..... 4 other meters on my street (at least) got the same letter dated May 16 2017. 'OMG' has not yet responded to...
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Anonymous
Stacey

I received the same notice may 29. I think it is terrible customer service. We have no choice in this matter. Convert to all electric or propane. They say it will cost 44,000 ...

Anonymous
John Shadoan

I wrote this. Can't get back 'in' to update. 5/24/17, We on this private line are negotiating wi. ONG to establish new line service. ONG is doing an engineering eval. to pres...

2.2
Product
Oklahoma Natural Gas Residential Gas Supply
I liked
  • Not done yet
I didn't like
  • Lack of communication
  • Not done yet
#1049671
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I have 3 properties that have Ok Natural Gas. I came home late last night to find my gas shut off. No notices. Just shut off. Asked to get it turned back on. Can't happen today. The only day is tomorrow, and second option is next week. yea... next week. All my other...
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Anonymous
Anonymous

You didn't pay your bill and you knew it. You figured you would hold off until they "warned" you with a notice. You lose.

Product
Oklahoma Natural Gas Residential Gas Supply
#1033463
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Came home Friday even from work to find a note on the door explaining my gas was turned off. Not because of a missed payment or anything else, but only because of an inspection that I did not know about? First I have heard of these inspections anyway. As a result, I...
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Oklahoma Natural Gas Residential Gas Supply
#1019594
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Oklahoma Natural Gas (ONG) has to be the worse utility company I have ever had to deal with. I have several properties and whenever I turn on/off service I can expect problems. They are able to do this because they are a monopoly and appears that the Oklahoma...
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1.2
Product
Oklahoma Natural Gas Residential Gas Supply
#996282
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00 over my normal gas usage. Oklahoma Natural Gas turned off gas service; I forgot to pay my bill- my bad. I then paid my bill and waited all day for a phone call to alert me that they were on their way... never bappened. When I got home that day, the gas was turned on.
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1.0
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Oklahoma Natural Gas Residential Gas Supply
#986396
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never showed up. Tuesday same stressful day all over again. Called ong again @ 10:30 they say will show up again. No sign of them yet. Really stressed out , in need of gas for heat and hot water. Not a company that keeps their word. Very disappointed and tired. 11:01...
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1.0
Product
Oklahoma Natural Gas Residential Gas Supply
#963959
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