Product: Oklahoma Natural Gas Residential Gas Supply Clear all filters (0 of 25 reviews match)
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Oklahoma Natural Gas - I desperately needed help with paying my deposit of $250.00. Iam on disability and had spent my money on my homes deposit and first months rent . I receive my check on the 3rd of each month. 3

i asked for help maybe to break down the deposit or work with me in some way. I just moved here from Florida and have full blown aids. So not having heat is extremely detramental to me. So as of the 11th i have no heat nor electricity. It just seems wrong a company who relys on great customer service has reached this point.
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Oklahoma Natural Gas Residential Gas Supply
I didn't like
  • Anything about my expierence
#1424656
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I was told a meter would be hooked up and service turned on I was told a rebuild would need to be oredered. I was told a rebuild was ordered 9 months earlier and denied because of damage.( i was not notified 9 months prior) I was told i needed an inspection because...
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Oklahoma Natural Gas Residential Gas Supply
#1419788
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Oklahoma Natural Gas - Gas off

The hot water wasn't responsive around 4 hours ago. We left and returned to no hot water and now the fireplace will not turn on.
3.0
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Product or Service Quality
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Oklahoma Natural Gas Residential Gas Supply
#1402130
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Called them yesterday customer server rep told me they will be here at 8am today, was told if I am not there for appointment I would be charged 25. 3 hrs later still waiting. Called Greg(supervisor) told me I have to wait all day. Lost 300 in wages today not to mention...
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Anonymous
Wilson Samuel

Worst Customer Service ever. Already 3 days late. Our heat and water heater works on gas and since it was down, we called them and told it was urgent. They came 3 days late an...

1.0
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Oklahoma Natural Gas Residential Gas Supply
#1349221
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Oklahoma Natural Gas - Unprofessional

I’ve been waiting here since 12:30pm to have my gas turned on and they told me they be here “some time after 1pm” but of course it’s now 8:20pm and no one has come!!!! Called earlier and they said they’d be her but of course didn’t give me a time and now the office is closed and I don’t have a cell number that I can call!
2.4
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Oklahoma Natural Gas Residential Gas Supply
#1269739
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another day half gone and still no one showed up .... 3 days without gas service ... Sure seems funny to me that they can cut your service on time but cannot or will not restore your service on time ... Company assumes you have nothing better to do with your time than...
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Anonymous
Anonymous

I feel your pain..I had a gas leak, took them 6 days to fix,had to take 3 days off of work on differant times so they can come out. But nothing. I Used 3 days of vacation for ...

1.1
Product
Oklahoma Natural Gas Residential Gas Supply
#1242316
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Gas was disconnected in the middle of the week, i had the money, so got on the site and dropped the payment. 1:30 P.M Wednesday. Thursday, still no gas. Called Friday morning at10:00 to see what was taking so long, customer service was polite and let me know that my...
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3.6
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Oklahoma Natural Gas Residential Gas Supply
#1206966
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Oklahoma Natural Gas - Help!!

Well my gas was shut off!! Yes this was my own fault but we are going on almost a month my I have two little girls and I f el horrible that I can’t agford the 350 to get it back on but I My he’s were cut st work and had to diecide between food or gas. If Anyone could help me find a place to help I live in a small town
1.1
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Diversity of Products or Services
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Reliability
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Product
Oklahoma Natural Gas Residential Gas Supply
#1183054
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They was real quick turn gas off but when we paid the bill there was no big *** hurry to get out here and turn our gas on supervisor told us that they can override and get them out there that night and the other told us something else and they said that children was...
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Anonymous
david

No they are not that quick to turn gas off, you got a bill and you knew that it needed to be paid. In other words pay you bill and their would be no problems.

1.0
Woodward, Oklahoma
Product
Oklahoma Natural Gas Residential Gas Supply
#1167890
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MY HUSBAND WENT OUT AND ONE OF THE MEN TOLD MY HUSBAND THERE WAS A LEAK AND HE HAD TO TURN THE GAS OFF. SOMEONE CAME OUT ON FRIDAY TO FIX IT IS THE SOONEST ANYONE COULD COME OUT. AFTER IT WAS REPAIRED ONG REFUSED TO COME BACK OUT TO TURN IT BACK ON. THEY SAID IT WAS...
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1.0
Product
Oklahoma Natural Gas Residential Gas Supply
I didn't like
  • Lack of communication
  • Response time
  • Did not like at all
#1140861
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