Oklahoma Natural Gas Phone Numbers and Emails

Toll-Free Number:

  • (800) 664-5463
Send Message

Customer Service:

  • (800) 458-4251
    Natural Gas odor or Emergency

Oklahoma Natural Gas Emails:

Customer Service
Media
Is this your business?

How to Contact?

Most Popular Number:

(800) 664-5463
Total calls: 2 963 Issues resolved: 211 Last call: Mar 28, 2024

What Is the Oklahoma Natural Gas (Ong) Customer Service Phone Number?

If you need to contact Oklahoma Natural Gas (ONG), a couple of ONG phone numbers could be useful. For inquiries or account-related issues, you can call Oklahoma Natural Gas customer service on their toll number at 800-664-5463. The Oklahoma Natural Gas office is usually available to receive your calls from Monday to Friday between 7:00 AM and 7:00 PM CST. However, in case of a gas leak, acting swiftly by dialing the emergency ONG Customer service number at (800) 458 4251 is essential. Keep these numbers handy, as you never know when they might come in handy.

What Is the Oklahoma Natural Gas (Ong) Corporate Office Address?

Oklahoma Natural Gas (ONG) features its corporate office in Oklahoma City. The specific address for their corporate office is 401 N Harvey Ave, Oklahoma, 73102, United States. Strategically stationed at the epicenter of the state's commercial activities, the ONG Oklahoma Natural Gas Company is available at residents' and businesses’ disposal within a few minutes only. Moreover, their centrally located office headquarters also highlights Okla Natural Gas’s commitment to serve the local community 24/7, 7 days a week. If the situation demands, you can also contact their support staff by visiting their office, which is a distinctive infrastructure that can be recognized.

How Can I Contact Oklahoma Natural Gas (Ong) via Live Chat?

ONG customer service strives to assist residents with preventing any sort of gas leak situation, be it an emergency or routine assistance. If you need to contact Okla Natural Gas online, you might want to know that the live chat option isn’t available for customers yet. While the company acknowledges how quick, convenient, and hassle-free live chat can be, it provides alternate communication methods other than live chat. It’s best to speak with someone directly over the phone for matters requiring immediate ONG assistance. For those who prefer writing emails to make way for detailed inquiries, you can draft an email at customerhelp@onegas.com. The ONG customer service should reach you within 24-4 hours.

PissedConsumer Club

Contact Information

Oklahoma Natural Gas Website:

Oklahoma Natural Gas Help Center:

Corporate Office Address:

Oklahoma Natural Gas
401 N Harvey Ave
Oklahoma City, Oklahoma 73102
United States

Other Info (opening hours):

Our normal business hours are: Monday - Friday. 7:00 AM - 7:00 PM CST.

Oklahoma Natural Gas
P.O. Box 219296
Kansas City, MO 64121-9296

More contact details

Oklahoma Natural Gas Rating Based on 123 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Price Affordability
Reliability

Rating stats

Rating trend

How Good is Oklahoma Natural Gas's Customer Service?

Evelyne Zdk
Evelyne Zdk
Feels Neutral | Jan 06, 2024

I never spoke to a person it was a machine but at any rate I got the results I needed

Read full quote
Easten Mqt
Easten Mqt
Feels Satisfied | Oct 19, 2023

The technitions were very polite and they worked in a professional manor.
I could not have had a better experiance.
Thank you,
Robert Christie

Read full quote
Raley Snk
Raley Snk
Feels Satisfied | Nov 08, 2022

Excellent customer service, thank you

Read full quote

Summary of Oklahoma Natural Gas Customer Service Calls

3.8K TOTAL
CALLS
03:55 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Oklahoma Natural Gas?

Payments and Charges Question:

  • “Bill”
  • “Payment”
  • “I attempted to make payment arrangements & need to know if I could pay in full by 3/1/2024”

Staff Question:

  • “Transfer service”
  • “No gas service”
  • “New service”

Account Question:

  • “States my account is invalid”
  • “Need to get account number”
  • “Need my account number.”

Request for Information Question:

  • “About my bill”
  • “To know if you came out to 6811 e 58 st yesterday evening to check out the gas service at this. Address. We have no heat in this house. Please help”
  • “Checking coverage area”

Product/ Service Question:

  • “Disconnect”
  • “Meter taken out, all work has been done”
  • “My gas stove is not working. We turned off the gas. Please help.”

Activation/ Cancellation Question:

  • “I want to cancel the service. And open another service to the same address but different name”
  • “Cancellation”
  • “Cancel service”

Return/ Replace Question:

  • “Can't light my electric fireplace”
  • “Fireplace Gas line won't shut off”
  • “Change address”

Shipping and Delivery Question:

  • “Want to know the tech's ETA tonight to turn on meter after repairs done today”
  • “I didn't get a bill for this month”
  • “I did not get my bill”

Cards Question:

  • “Change card number for payment monthly.”
  • “Change my card for the account I lost my other one”
  • “Card expired”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Website is down and doesn't show pmt”

Other Question:

  • “My gas was shut off and my meter un attached. The crew had a gas emergency and left. Fortunately another man was sent out and got everything fixed before 10pm and problem was solved”
  • “Turn off”
  • “Smell gas in my store”

Compare Oklahoma Natural Gas To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

AmeriGas image
2031 reviews
1.3
Atmos Energy image
230 reviews
1.4
NiCor Gas image
89 reviews
2.0
Write a review
Do you have something to say about Oklahoma Natural Gas? What happened? What can we help you with?
Submit review Don't show this popup