Contact Oklahoma Natural Gas Customer Service
Oklahoma Natural Gas Phone Numbers and Emails
Toll-Free Number:
-
(800) 664-5463
Customer Service:
-
(800) 458-4251Natural Gas odor or Emergency
Oklahoma Natural Gas Emails:
Customer Service
Media
Contact Information
Oklahoma Natural Gas Website:
Oklahoma Natural Gas Help Center:
Corporate Office Address:
Oklahoma Natural Gas
401 N Harvey Ave
Oklahoma City,
Oklahoma
73102
United States
Other Info (opening hours):
Our normal business hours are: Monday - Friday. 7:00 AM - 7:00 PM CST.
Oklahoma Natural Gas
P.O. Box 219296
Kansas City, MO 64121-9296
How Good is Oklahoma Natural Gas's Customer Service?
Summary of Oklahoma Natural Gas Customer Service Calls
3.8K
TOTAL
CALLS
CALLS
03:55
AVG CALL
DURATION
DURATION
28%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Oklahoma Natural Gas?
Payments and Charges Question:
- “Bill”
- “Payment”
- “I attempted to make payment arrangements & need to know if I could pay in full by 3/1/2024”
Staff Question:
- “Transfer service”
- “No gas service”
- “New service”
Account Question:
- “States my account is invalid”
- “Need to get account number”
- “Need my account number.”
Request for Information Question:
- “About my bill”
- “To know if you came out to 6811 e 58 st yesterday evening to check out the gas service at this. Address. We have no heat in this house. Please help”
- “Checking coverage area”
Product/ Service Question:
- “Disconnect”
- “Meter taken out, all work has been done”
- “My gas stove is not working. We turned off the gas. Please help.”
Activation/ Cancellation Question:
- “I want to cancel the service. And open another service to the same address but different name”
- “Cancellation”
- “Cancel service”
Return/ Replace Question:
- “Can't light my electric fireplace”
- “Fireplace Gas line won't shut off”
- “Change address”
Shipping and Delivery Question:
- “Want to know the tech's ETA tonight to turn on meter after repairs done today”
- “I didn't get a bill for this month”
- “I did not get my bill”
Cards Question:
- “Change card number for payment monthly.”
- “Change my card for the account I lost my other one”
- “Card expired”
Refund Question:
- “Refund”
Website/ Application Question:
- “Website is down and doesn't show pmt”
Other Question:
- “My gas was shut off and my meter un attached. The crew had a gas emergency and left. Fortunately another man was sent out and got everything fixed before 10pm and problem was solved”
- “Turn off”
- “Smell gas in my store”
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Oklahoma Natural Gas