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Oklahoma Natural Gas

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14 complaints

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Oklahoma Natural Gas Company was founded in 1906. It is one of the oldest corporations in Oklahoma. Oklahoma Natural Gas is a division of Tulsa-based ONEOK, Inc. (NYSE:OKE), a diversified energy company. The company strives to deliver natural gas service with no adverse effect on the public. At the present time, the corporate office of the company is based in Oklahoma City, OK. Oklahoma Natural Gas serves approximately 828,000 residential, commercial and industrial customers in Oklahoma.

Oklahoma Natural Gas operates affiliates which maintain transmission and gathering operations in Oklahoma that include 2,348 miles of pipeline and five strategically-located underground storage facilities, also located in Oklahoma. Please try to contact Oklahoma Natural Gas Customer Service directly prior to posting any complaints on this site.

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Oklahoma Natural Gas Complaints & Reviews
Oklahoma Natural Gas Reviews

Anonymous		 Oklahoma Natural Gas - They sent my bill with the wrong amount
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

We got our bill the other day it stated thah we only needed to pay 190.00 for another deposit we called payed it the people in billing told us to call the main line and they would ...

#291790
Jan 25, 2012
 208

Anonymous		 Oklahoma Natural Gas dnt care for children
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I noticed our hot water was gone. I have two 4year old children at home. They said I canceled my paperbill. I asked what is my email? They said we don't know. Why would I want ...

#288479
Jan 12, 2012
 222

Courtstu...		 Oklahoma Natural Gas lies
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I called to have my gas turned on @ my new apt and they said 8-12 today. so today rolls around & i arrive at 7:45. its 30 f'n degrees and im freezing. i wait and wait and wa...

#286776
Jan 05, 2012
 227

Azuraalien		 Oklahoma Natural Gas - Cut off our service with no warning.....
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

My husband and I rented our first home here in oklahoma together in 2005. Neither of us had ever had utilities in our names before and because of this ONG required us to pay over...

#273446
Nov 07, 2011
 370

VoiceWil...		 Oklahoma Natural Gas - Just screwed me once again!
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I have never wrote a review before and im usually the "nice" guy.... but I'm tired of getting screwed over by companies and just having to take it.... And Oklahoma Natural Gas has ...

#269184
Oct 19, 2011
 304

McNasty		 Oklahoma Natural Gas unethical fee
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

On July 10, 2011 at 10am, I had received my first notice that they had come to disconnect my gas. I had not received any notice beforehand and received no bills. Upon receive the n...

#248391
Jul 12, 2011
 484

Okcbaker		 Oklahoma Natural Gas - Only gas company in town
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

My gas was cut off because I was late in paying. I was home when the guy arrived, which I thought was to check the meter, but instead he cut it off. I called in, payed the bill plu...

#199363
Sep 21, 2010
 543

Anonymous		 Oklahoma Natural Gas - Heartless uncaring unconcerned greedy
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

My elderly parents have been treated the same as everyone else who has ever had to deal with Ong. They also currently do not have gas with the company and is facing a cold winter i...

#194146
Aug 16, 2010
 384

Thadmock		 Oklahoma Natural Gas - Local Monopoly Doesn't Care Because They Don't Have To
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I moved to Arkansas for six months and had a renter in my house for a couple of months. I am moving back to the same house and found out that the renter left a balance due with ON...

#163197
Nov 30, 2009
 1140

Watchdog		 Oklahoma Natural Gas - Corrupt-Ruthless Company
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

On 9-3-09 I noticed I did not have any hot water and when I went to my front door I found a ONG Cut-Off notice on the door showing they disconnect my gas on 9-2-09. I had paid the...

#163005
Nov 28, 2009
 1264

Cherrik2		 Oklahoma Natural Gas - ONG is not about customer satisfaction
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I came home on a Monday nignt from work to find my gas had been turned off for some unknown reason. I called ONG and the Rep said she could find no reason why it was off and would...

#161692
Nov 11, 2009
 1413

Anonymous		 Oklahoma Natural Gas -no common courtesy
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

Today I told my granddaughter that if ONG came out that I was paying it this morning. Well they came out at 10:30 she told the man that I was paying it. He said get me the confirma...

#160398
Oct 28, 2009
 550

Angelmar...		 Oklahoma Natural Gas - Dishonesty and Lack of Heart.
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I am very disgusted at the way that ONG does business. Their "field supervisors" are liars and heartless. I was robbed on Saturday evening, October 3rd. Could not get ahold of anyo...

#158905
Oct 09, 2009
 2576

Anonymous		 Oklahoma Natural Gas - Horrible Service...Horrible People
5.0 P.O. Box 401 Oklahoma City, OK 73101 1-800-664-5463, 1-800-458-4251 http://www.oklahomanaturalgas.com/en/CustomerCare/ContactCustomerService.aspx

I made a payment this morning at 7:14 am on my ONG account. This would avoid a disconnection. My service was cut off at 10:13 without a notice on the door (the front door was ope...

#151936
Aug 06, 2009
 1502
Reviews 1-14 of 14

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